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FAQ

How do I register?

Create a free Omega Pickleball account, complete your player profile, then pick your category on the Sinulog 2027 page. For doubles and team events, invite your partner or teammates by email — each of them confirms with their own account.

How do I pay the registration fee?

After you register, your entry page shows the payment QR code and your reference code. Pay the full team fee, then upload a screenshot of the payment receipt from the same page.

How long is my slot held?

Your slot is held for 48 hours while you pay and upload your proof of payment. If no proof is uploaded in time, the slot is released to other players.

When is my registration confirmed?

The Omega team reviews every proof of payment by hand. You will get an email as soon as your entry is confirmed — or, if something is wrong with the proof, what to fix.

Can I join more than one category?

Yes. You can enter as many categories as you like — for example Men’s Doubles and Mixed Doubles — as long as you meet each category’s rules. You can’t hold two entries in the same category.

Do I need a DUPR ID?

Yes. Every player adds their DUPR ID to their profile so the organisers can check skill levels for each category. The Team Event is for players rated below DUPR 3.75.

Do I need to upload an ID or other documents?

For some divisions, yes — on your player profile, before you register. Age divisions (U17, 35+ and 50+) need a valid ID that shows your name and date of birth (passport, driver’s licence, National ID, school ID or PSA birth certificate). Novice is for Cebu-based players, so it needs a proof of Cebu residency: a school ID, a company ID, or a valid ID with your Cebu address. Every player on the entry needs their own. Uploads are kept private and seen only by the tournament officials.